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While the Kenya government has urged citizens to adopt cashless transactions to limit person-to-person contact amid the Coronavirus outbreak, experts have raised concern over downtime experienced by service providers. In November 2019 the Communications Authority of Kenya ordered a probe into downtime with M-Pesa. Safaricom experienced downtime again on 2 March 2020, with users not...

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Safaricom announced earlier this week that its alternate Director Vivek Badrinath had resigned after serving in that capacity for over three years. Badrinath’s resignation took effect on the 20th of March 2020, and he has been replaced by Francesco Bianco. It was announced on Friday that Bianco had been appointed as the new Substantive Director...

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The fifth submarine cable, the Djibouti Africa Region Express 1 (DARE 1), has landed in Mombasa to bolster connectivity capacity within East Africa. The US$86-million cable, developed by Djibouti Telecom, Somtel and SubCom, features a 3-fibre pair offering 36Tb each and will offer redundancy to international internet traffic. It will be accessed via an express...

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Vodacom Group and Safaricom’s M-Pesa platform has ambitions to do more than just provide mobile money services, reports BusinessTech. Managing executive for M-Pesa at Vodacom, Chris Williamson, said it plans things like enterprise services, group lending and other financial services. However, it does not have plans to become a digital bank, which operates on a...

Safaricom, Kenya’s largest mobile operator by subscribers, has completed testing and trials of 5G services, and plans to roll out a commercial network later this year. Business Daily quotes the firm’s Acting CEO Michael Joseph as saying that it will initially target major urban centres in select cities with the new 5G service. He added that the...

The pan-African provider of Internet connectivity by optical fiber, Liquide Telecom, already covers 78% of Kenya with its network for the Internet of Things (IoT). 138 transmitting stations have already been deployed for this purpose. They have increased by more than 75% the number of transmitting stations in the country, which still numbered only 20, installed...