The needs of consumers in telecom services have changed a lot following the global health crisis. Telecom operators who wish to remain competitive over the next few years are forced to adapt as quickly as possible.
The incumbent operator Telecom Egypt has initiated a digital transformation of its network. On Tuesday, February 9, he entrusted this mission to technology companies IBM and Red Hat. According to the public company, this transformation is part of its strategy for economic growth.
Adel Hamed, CEO of Telecom Egypt, explains that “ the Covid-19 pandemic has prompted all organizations to rethink their activities and change the way they work ”.
By modernizing its infrastructure, Telecom Egypt will acquire the technological means to provide IT services, infrastructure services and software services to meet the changing and accelerating demands of consumers.
The needs of consumers for telecom services have changed and increased significantly during the global health crisis. Telecom companies have more interest than ever in adapting to remain competitive over the coming years. IBM and Red Hat will therefore help Telecom Egypt to further develop its technological capabilities.
Through improving its network infrastructure and services, Telecom Egypt, as a public company, will contribute to the advent of the digital economy as the government wants by 2030. The advanced network and services of the The telecoms company will support, among other things, the access of populations to dematerialized public administration services, e-commerce and online health.