More Industry InsightsFibre price war – South African ISPs slash prices and increase speeds

May 14, 2021by myles0
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South African broadband users are enjoying big price cuts and free speed upgrades on fibre-to-the-home products with fibre network operators and ISPs fighting for market share.

The fibre price war was started by Openserve when it upgraded speeds and cut prices on its fibre products in March.

Openserve said the speed upgrades came at no additional cost to ISP partners as an incentive to enable them to easily upgrade their customers.

Frogfoot quickly followed suit by permanently increasing the line speeds of fibre packages of 50Mbps and below.

Frogfoot’s head of sales and marketing, Shane Chorley, said the improved value proposition was in response to feedback from their partners and clients.

“The growth in demand for data has been immense with many ISPs seeing their network traffic doubling over the past 12 months,” said Chorley.

“We listened to our customers and are proud to announce changes to our packages that give more speed at the same price.”

Herotel was next, improving the value proposition on its 10Mbps, 50Mbps, 100Mbps, and 200Mbps packages. The fibre network operator has also added new 75Mbps and 1Gbps services.

Herotel CEO Van Zyl Botha said their unique approach – building aerial fibre networks instead of trenching – is behind the latest value improvements.

Unlike fibre network operators like Openserve and Vumatel, Herotel sells fibre products directly to consumers which Botha said helps it to keep prices low.

The latest fibre network operator to increase speeds was MetroFibre. It announced last month that it was increasing speeds and would be introducing a new 300Mbps service.

The company informed its ISP clients that their speeds will be increased free of charge from 1 June 2021.

These improved value propositions from fibre network operators quickly filtered down to consumers with ISPs cutting prices and bumping up speeds for free.

Lower prices and higher speeds are already available to subscribers on Openserve, Frogfoot, and Herotel’s networks.

Prominent ISPs, including Afrihost and Axxess, have now announced improved value to subscribers using MetroFibre’s network.

Axxess said MetroFibre clients with 10Mbps, 25Mbps, 50Mbps, 100Mbps, and 200Mbps speeds would be upgraded to 25Mbps, 50Mbps, 100Mbps, 200Mbps, and 300Mbps respectively.

All MetroFibre clients with capped, home, premium, and premium plus accounts will also be switched over to Axxess’ uncapped fibre service.

Axxess’ uncapped fibre service offers an unshaped and unthrottled service with no thresholds.

The ISP said the upgrade process will be deployed in a phased approach during June 2021.

Afrihost has also announced its MetroFibre clients will enjoy speed upgrades and price cuts in June.

10Mbps Metrofibre clients will be upgraded to 25Mbps, while the subscription price will be reduced from R737 to R697.

25Mbps subscribers will be upgraded to 50Mbps with a R20 monthly saving, while 50Mbps lines will be upgraded to 100Mbps with a R30 monthly saving.

There are particularly big savings in store for high-end MetroFibre users.

100Mbps users will be upgraded to 200Mbps with a R122 per month saving, and 200Mbps users will be bumped up to 300Mbps with a R590 per month saving.

New fibre-to-the-home prices

The table below provides an overview of the new fibre prices from prominent ISPs on Openserve, Frogfoot, Herotel, and Metrofibre.

Fibre Prices in South Africa
ISPFibre ProviderDownload SpeedUpload SpeedPrice
HerotelHerotel10Mbps10MbpsR399
WebafricaOpenserve25Mbps10MbpsR399
TelkomOpenserve25Mbps5MbpsR399
TelkomOpenserve25Mbps25MbpsR449
MwebOpenserve25Mbps25MbpsR499
Home ConnectOpenserve25Mbps25MbpsR588
RSAWEBOpenserve25Mbps25MbpsR595
AfrihostOpenserve25Mbps25MbpsR597
Cool IdeasOpenserve25Mbps25MbpsR599
AxxessOpenserve25Mbps25MbpsR645
AxxessMetrofibre25Mbps25MbpsR695
AfrihostMetrofibre25Mbps25MbpsR697
SupersonicOpenserve25Mbps25MbpsR699
WebafricaFrogfoot30Mbps2MbpsR399
AfrihostFrogfoot30Mbps3MbpsR497
AfrihostFrogfoot30Mbps30MbpsR597
HerotelHerotel50Mbps50MbpsR499
WebafricaFrogfoot50Mbps4MbpsR609
AfrihostFrogfoot50Mbps5MbpsR697
TelkomOpenserve50Mbps25MbpsR699
WebafricaOpenserve50Mbps10MbpsR699
MwebOpenserve50Mbps25MbpsR739
Home ConnectOpenserve50Mbps25MbpsR788
RSAWEBOpenserve50Mbps25MbpsR795
AfrihostOpenserve50Mbps25MbpsR797
AfrihostFrogfoot50Mbps50MbpsR797
AxxessOpenserve50Mbps25MbpsR805
Cool IdeasOpenserve50Mbps25MbpsR819
SupersonicOpenserve50Mbps25MbpsR849
AxxessMetroFibre50Mbps50MbpsR895
AfrihostMetroFibre50Mbps50MbpsR897
WebafricaFrogfoot100Mbps5MbpsR749
AfrihostFrogfoot100Mbps10MbpsR797
WebafricaOpenserve100Mbps20MbpsR799
HerotelHerotel100Mbps100MbpsR849
AfrihostFrogfoot100Mbps100MbpsR897
TelkomOpenserve100Mbps50MbpsR899
MwebOpenserve100Mbps50MbpsR899
AfrihostOpenserve100Mbps50MbpsR917
Home ConnectOpenserve100Mbps50MbpsR928
AxxessOpenserve100Mbps50MbpsR935
RSAWEBOpenserve100Mbps50MbpsR995
Cool IdeasOpenserve100Mbps50MbpsR999
SupersonicOpenserve100Mbps50MbpsR1,049
AxxessMetroFibre100Mbps100MbpsR1,095
AfrihostMetroFibre100Mbps100MbpsR1,097
WebafricaFrogfoot200Mbps15MbpsR849
WebafricaOpenserve200Mbps40MbpsR899
AfrihostFrogfoot200Mbps200MbpsR997
HerotelHerotel200Mbps200MbpsR999
MwebOpenserve200Mbps100MbpsR1,049
AfrihostOpenserve200Mbps100MbpsR1,117
Home ConnectOpenserve200Mbps100MbpsR1,128
AxxessOpenserve200Mbps100MbpsR1,135
TelkomOpenserve200Mbps100MbpsR1,169
SupersonicOpenserve200Mbps100MbpsR1,195
Cool IdeasOpenserve200Mbps100MbpsR1,199
RSAWEBOpenserve200Mbps100MbpsR1,295
AxxessMetroFibre200Mbps200MbpsR1,295
AfrihostMetroFibre200Mbps200MbpsR1,297
AxxessMetroFibre300Mbps300MbpsR1,495
AfrihostMetroFibre300Mbps300MbpsR1,497
WebafricaFrogfoot500Mbps50MbpsR949
AfrihostFrogfoot500Mbps500MbpsR1,297
RSAWEBVumatel1Gbps100MbpsR1,495
AxxessVumatel1Gbps100MbpsR1,495
AfrihostVumatel1Gbps100MbpsR1,497
AfrihostFrogfoot1Gbps1GbpsR1,497
HerotelHerotel1Gbps1GbpsR1,499
MwebVumatel1Gbps100MbpsR1,499

Source: MyBroadband

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