Airtel Africa said that its B2B arm has signed a memorandum of understanding (MoU) with Avaya. Airtel Business Africa will offer enterprise customers the Avaya OneCloud platform. Bundled with Airtel Africa voice services, the platform includes Avaya OneCloud CCaaS, OneCloud UCaaS and OneCloud CPaaS.
Airtel Africa customers will be able to procure vertical-focused, communications-enabled services from a simple, round-the-clock, one-stop shop, and to access the latest business devices. The MoU builds on an existing partnership that has seen Airtel make the Avaya Spaces workstream collaboration system available.
The agreement will also see Airtel Business Africa take part in the recently launched Avaya Experience Builders initiative.