Tunisie Telecom acceded to the Group’s scale and efforts in supporting regional and global operators in achieving sustainable growth and best-in-class customer experience and service solutions
Abu Dhabi: e& international today signed a Memorandum of Understanding (MOU) with Tunisia-based Tunisie Telecom to join the ‘e& partner networks’ business programme developed to collaborate with telecom-operating companies in regional markets.
Tunisie Telecom is the first company to join the e& partner networks business programme, providing Tunisia’s national fixed and mobile operator with unparalleled access to best practices, cutting-edge expertise, and services. Tunisie Telecom acceded to the Group’s scale and efforts in supporting regional and global operators in achieving sustainable growth and best-in-class customer experience and service solutions.
The MoU, signed by Mikhail Gerchuk, Chief Executive Officer of e& international, and Lassaad Ben Dhiab, CEO of Tunisie Telecom, outlines the collaborative framework for both parties to synergise and share knowledge, including full support in commercial, procurement, wholesale and roaming capabilities and access to innovative technologies.
Hatem Dowidar, Group CEO of e&, said: “The signing of this MOU marks a significant milestone in e& Group’s collaborative vision to create value and connect global communities. Leveraging our position as one of the world’s leading telecom providers, we have opened our doors to support telecom-operating companies in regional markets with the e& partner networks programme. We are proud to be providers of the most advanced technology and next-generation solutions within the telecom industry.”
As part of the MoU, Tunisie Telecom will have access to services, including outsourcing international voice traffic, customer value management services, and future expansion and investment opportunities.
Lassaad Ben Dhiab, CEO of Telecom Tunisie, said: “We are proud to be the first company to join the e& partner networks business programme and share valuable resources and support. This will expand our reach, increase our customer base, and drive more innovation within our business. e&’s transformation inspired us, and we look forward to inaugurate this partner programme with one of the most reputable leaders in the industry, building a strong, lasting relationship that will benefit our customers “”
Mikhail Gerchuk, Chief Executive Officer of e& international said: “We are happy to welcome Tunisie Telecom into our e& partner networks programme as our first partner. We created the e& partners network to support independent telecom operators facing challenges in matching their competitors’ scale and expertise, talent recruitment, and high operating costs. By working together, we will kick-start a valuable and successful relationship in which we will create a consistent service support to grow revenue and subscribers market share, streamline operations, and find cost saving solutions while driving growth.”
The e& partner networks programme spearheaded by e& international, invites independent telecom companies from around the world to collaborate with e& and benefit from the superior expertise across a variety of business verticals, with a focus on adding measurable top and bottom-line meaningful business impact.
About e& international
e& international is responsible for growing an international portfolio of world-class modern digital telcos. Its main focus through the Group’s operating companies in 16 countries is to empower customers with the best connectivity, most inclusive financial services, richest entertainment and seamless business transformation. It will accelerate growth by providing the best customer experience, building world-class digital capabilities and embracing expansion opportunities in the Middle East, Africa, Asia and Eastern Europe through acquisitions and strategic partnerships.
To learn more about e& international, please visit: https://eand.com/en/international-telecoms.jsp
e& (formerly known as Etisalat Group) is one of the world’s leading technology and investment conglomerates. With consolidated net revenue at AED 53.3 billion and consolidated net profit of AED 9.3 billion for 2021, its high credit ratings reflect the company’s strong balance sheet and proven long-term performance.
Founded in Abu Dhabi more than four decades ago as the UAE’s first telecommunications company, the Group now operates in 16 countries across the Middle East, Asia and Africa.
e& provides innovative digital solutions, smart connectivity, and next-generation technologies to a variety of customer segments through its business pillars: etisalat by e&, e& international, e& life, e& enterprise and e& capital.
To learn more about e&, please visit: https://eand.com/
About Tunisie Telecom
Tunisie Telecom is a fully integrated telecom services operator in Tunisia, with leading market positions across all segments with over 6 million customers and an employee base of c.6,000. Tunisie Telecom offers the largest mobile coverage in the country, owns and operates a nationwide fixed and fiber network infrastructure. This is complemented by an extensive submarine cable network allowing for direct and fully redundant connectivity with Europe, Africa and Asia. Tunisie Telecom’s service offering ranges from 4G mobile broadband to Fiber-To-The-Home and Fiber-To-The-Building as well as cloud and IP-MPLS solutions for enterprises. For more information, please visit www.tunisietelecom.tn