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Telkom has launched Telkom Pay, which is its digital wallet service that runs through WhatsApp. Telkom Pay allows customers to send money to anyone with a cellphone number and can be accessed without any other app or software. “We are launching financial services solutions that cater to everyone and that are easy to access through one’s...

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Telkom Kenya has made senior appointments aimed at building its leadership strength, fortifying its operations and customer service excellence and aligning these with its new strategic direction. Claire Munene and Saddiq Mwai join as the new directors of customer experience and digital financial services, respectively, within the Telkom consumer service delivery unit. Elam Muchira joins...

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The resurfacing of the highly controversial ICT Practitioners Bill 2020 in Kenya’s parliament has resulted in an immediate petition aimed at preventing the legislation’s implementation. The petition, which currently has over 5,000 signatures, spearheads an uproar within the ICT sector. Stakeholders are responding to what they describe as draconian laws designed to clamp down on...

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Telecom services have resumed in parts of Ethiopia’s northern Tigray region where the government recently wrapped up a “law and order” operation against the then regional government – the Tigray People’s Liberation Front, TPLF. Operator Ethio Telecom said in a December 2, 2020 statement that service had partially resumed in six towns – Maykadra, Shiraro,...

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Telkom has introduced Telkom Pay Digital Wallet, an e-wallet service for customers and merchants. The mobile-based platform allows users to send and receive money through the WhatsApp messaging app. It can be sent to anyone on the user’s contacts list and can also serve as a cashless point-of- sale payment option for merchants. Users with WhatsApp...

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 2024, Chad and Niger are expected to be successfully interconnected via the Trans-Sahara Optical Fibre Backbone Project, spanning 1,510km and originating in Algeria. Speaking during the launch of the project in Massakory in the country’s Hadjer province, the President of the Republic of Chad Idriss Déby confirmed the country would connect to internet infrastructure from...

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The operators of the telecoms sector of Burkina Faso have one month to send to the telecoms regulator their opinion on the methods of allocation of frequencies for the fixed Internet. The public consultation opened on 1 st December 2020 follows several frequencies requests made over the years. Burkina Faso’s Electronic Communications and Postal Regulatory Authority (ARCEP) collects...