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Safaricom, Telkom and Airtel Kenya have decided to compensate customers who experience interrupted services due to network outages, reports Gadgets Africa. This comes shortly after the Communications Authority of Kenya (CA) issued new draft regulations “to compel telcos to either pay or offer credit equivalent of the time users are without voice, data and SMS services”.These...

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In Nigeria, the two major mobile telecoms operators have returned ‘great’ trading figures even though the coronavirus pandemic has been wreaking havoc to people health and economic well-being. MTN Nigeria’s reporting showed that the company is still maintaining its double-digit growth trajectory, with declared revenue growth of 12.6 per cent. Airtel Nigeria said its quarterly results were...

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Telkom Kenya and Airtel Kenya have abandoned their proposed merger, after the companies were unable to secure regulatory approval under satisfactory conditions. The deal, first announced in February 2019, was aimed at helping the two operators challenge Kenyan market leader Safaricom.  In a statement, Telkom Kenya CEO Mugo Kibati said the plan had faced challenges...

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Of the 105 new sites being rolled out by Airtel, 58 have already been commissioned to improve signal quality with faster connections. Lusaka province has 31 of the 105 sites. “Over two years ago we rolled out the biggest 4G network in Zambia and pioneered an era of affordable internet in Zambia. This was followed...