Senegal: Infobip to power Expresso Senegal customer communication with WhatsApp

Global business communications provider Infobip partners with Senegal mobile operator Expresso to provide WhatsApp-based customer communication and contact centre services. Global leader in business communications services Infobip announced today it will provide WhatsApp customer communication services and its Conversations CPaaS-based contact center solution to leading Senegal mobile operator Expresso. Mobile operators worldwide are increasingly adopting...

Senegal: Expresso launches 4G network

Expresso Telecom, Senegal’s third largest mobile network operator (MNO) by subscribers, officially launched its 4G LTE network on 17 March, following delays caused by financial and administrative issues. The operator revealed at a press conference that 4G services are already available in Dakar, Thies, Mbour, Touba and Saint-Louis, and that coverage will soon be extended across the...

Senegal: Expresso has only 24 days to revive fixed telephony and avoid sanctions

Only a few days after being slapped on the fingers, Expresso Senegal again attracts the discontent of the ARTP. The telecoms regulator accuses it of an additional breach of its contractual obligations. Mobile operator Expresso Senegal has only 24 days left to relaunch fixed-line telephone services in Senegal and avoid sanctions from the Post and Telecommunications...

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