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Pan-African digital and infrastructure services company MTN GlobalConnect launched new Customer Success Centres in Ghana and Kenya, as part of phased investment in expansive plans for the region. Ghana has been identified as a key market. According to the operator these centres will include insourcing of Network Operations Centre and a new Service Operations Centre....

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Kenyan telecoms company Safaricom has launched its 5G home broadband service on a commercial basis, having piloted the fixed wireless access (FWA) network since March 2021. Three home 5G tariffs are advertised, offering speeds of 10Mbps and a monthly data allowance of 300GB for KES3,499 (USD28.7) per month, 40Mbps and 500GB of data for KES5,999...

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The SIM card registration campaign should help fight cybercrime and fraud in the Kenyan digital space. However, disabling unregistered SIM cards could slow the growth of the industry. According to statistics from the Communications Authority of Kenya (CA), active mobile subscriptions stood at 64.7 million in the fourth quarter of the financial year 2021/2022, a decline...