Safaricom’s home fibre plans are officially subject to a Fair Usage Policy; this could see users’ internet speeds slowed down. In a statement, the telco says, “Safaricom Home Fibre plans are subject to a Fair Usage Policy with usage limits and throttle speeds as indicated in the table below. Upon reaching the Fair Usage limit...
Kenya’s biggest telecoms operator, Safaricom, expects to be able to end coronavirus-related price cuts at its M-Pesa business at the end of the year, its CEO said on Tuesday. NAIROBI: Kenya’s biggest telecoms operator, Safaricom, expects to be able to end coronavirus-related price cuts at its M-Pesa business at the end of the year, its CEO said on...
Safaricom is considered more and more dominant by senators. In order to restrict its hold, they are considering separating its telecoms and mobile payment activities. They also want to know from the telecoms regulator the measures taken to guarantee healthy competition. The Kenyan Senate Committee on Information and Communication Technologies is again threatening to separate the telecoms...
Safaricom has announced a number of changes to its executive team which includes the merge of its information technology and network departments. According to a memo sent to staff by Peter Ndegwa, the telco’s current CEO, Morten Bangsgaard will head the new department. Bangsgaard’s appointment takes effect on January 1, 2021. He has more than...
Kenyan operator Safaricom expects a reduced bid price for the Ethiopian market licence after news that only locally owned non-financial institutions will be allowed to offer mobile money services, Business Daily reported. The operator has disclosed that its interest in the market of 108 million people and about 50 million phone subscribers would have been...
Twelve multinational telecom giants will soon find out which among them wins one of two new full-service telecommunication licences to operate in Ethiopia. The Ethiopian government is expected to request for proposals before the end of November. The Ethiopia Communications Authority (ECA) has completed the evaluation of expressions of interest submitted in June by the...
Safaricom, Kenya’s largest mobile operator by subscribers, has announced plans to expand 4G coverage to 100% by the end of the year as part of a new growth strategy which aims to establish Safaricom as a ‘purpose-led technology company’ by 2025. Explaining the company’s new approach, CEO Peter Ndegwa was quoted as saying: ‘We aim to create...
All Mpesa services remained in operation as Safaricom upgraded sections of their network to boost capacity and resilience. Safaricom last week announced a service interruption and planned maintenance that was carried out on Sunday 13 September 2020. The service operator has been undertaking maintenance activities for the last few months, in a bid to continue...
Safaricom, Telkom and Airtel Kenya have decided to compensate customers who experience interrupted services due to network outages, reports Gadgets Africa. This comes shortly after the Communications Authority of Kenya (CA) issued new draft regulations “to compel telcos to either pay or offer credit equivalent of the time users are without voice, data and SMS services”.These...
Safaricom is reportedly testing a new web app feature that allows users to track their airtime and data usage, according to TechWeez. Users who want to test out this feature will need to log on to the web app via their smartphone, Safaricom will then verify the users by sending an OTP to their device. Once...
