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Senegal’s Regulation Authority for Telecommunications and Post (L’Autorite de Regulation des Telecommunications et des Postes, ARTP) has launched a public consultation as part of a project to improve the mobile number portability (MNP) system. The document aims to gather feedback regarding potential improvements to the existing system, introduced in September 2015, in order improve the customer...

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Since last year, demand for quality telecom services has grown in Senegal. The global pandemic has contributed a lot to this. Aware of this reality, the telecoms regulator is stepping up initiatives to force operators to extend their network and improve their services. Telecom subscribers in Senegal now have the technical capacity to assess the quality of...

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Global business communications provider Infobip partners with Senegal mobile operator Expresso to provide WhatsApp-based customer communication and contact centre services. Global leader in business communications services Infobip announced today it will provide WhatsApp customer communication services and its Conversations CPaaS-based contact center solution to leading Senegal mobile operator Expresso. Mobile operators worldwide are increasingly adopting...

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As part of its digital development strategy for the national territory, the State of Senegal will benefit from the technical expertise of the company Helios Towers. It will invest in improving telecom coverage, essential for the participation of all Senegalese in the digital economy. The English telecommunications infrastructure operator Helios Towers has officially dropped off its...

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Over the years, the Senegalese telecoms regulator has made the quality of telecom services a fundamental concern. Mobile number portability, introduced in 2015, marked a turning point in this fight. Returned to the spotlight in October 2020, it is now attracting special attention from the regulator. Senegal’s National Telecommunications Company (Sonatel) received a formal notice from the...

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The data explosion sparked by the advancement of digitization in Senegal has made broadband and cloud services a necessity. Large technology groups see business opportunities there. Tough competition is brewing in the data center segment. The company N + ONE Datacenters, specializing in the provision of cloud services, data hosting and outsourcing of information systems, announced on...

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Since 2014, Senegal has been pursuing a multisectoral policy to reduce its lifestyle. The strong actions initiated in 2019 in telecommunications are already bearing fruit. For the country whose economy has suffered from the global health crisis, these are significant gains. The government of the Republic of Senegal announced on Wednesday March 17 that it had managed...

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Expresso Telecom, Senegal’s third largest mobile network operator (MNO) by subscribers, officially launched its 4G LTE network on 17 March, following delays caused by financial and administrative issues. The operator revealed at a press conference that 4G services are already available in Dakar, Thies, Mbour, Touba and Saint-Louis, and that coverage will soon be extended across the...

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Announced in March 2020, Espresso’s technological leap will finally materialize in Senegal. The recent threats from the telecoms regulator seem to have brought the telecoms operator out of its torpor. After several months of negotiations, the mobile telephone operator Expresso Senegal, a subsidiary of the Sudatel telecoms group, finally obtained the agreement of the Post and...