The outage was a result of American Towers Corporation (“ATC”) disconnecting the Smile network illegally contrary to ATC’s license obligations Smile (www.SmileComs.com), the pioneering provider of 4G LTE services in Uganda and East Africa, has experienced a service outage since January 31, 2022. For this, Smile wishes to sincerely apologise to its valued customers and...
Smile Communications Nigeria, the local unit of Mauritius-based pan-African telecoms group Smile Telecoms Holdings, has expanded coverage of its 4G LTE network to the city of Kano, local newspaper This Day reports. The company first launched commercial services in Ibadan in 2013, before extending the 800MHz LTE network to Lagos, Abuja and Port Harcourt the following year, Benin City...
The pan-African group Smile Telecoms was under the threat of liquidation in March 2021, when it was crumbling under debt. The company finally found common ground with its creditors, who granted it a 12-month reprieve. The pan-African telecom group Smile Telecoms Holdings, present in Nigeria, Uganda, Tanzania and the Democratic Republic of Congo, will benefit from...
Smile Communications expanded its 4G LTE mobile broadband services to Zanzibar last month, with customers on the island now able to access maximum speeds of 50Mbps. ‘Following Smile Tanzania’s recent investment in network expansion, we are excited to bring the best 4G LTE broadband internet services to customers in Zanzibar,’ said Smile’s Country Manager Zuweina Farah, adding: ‘The investments...
A judge at the English High Court has sanctioned a restructuring plan proposed by pan-African operator Smile Telecoms Holdings. Law360 reports that under the USD230 million rescue plan, a Luxembourg financial institution owned by a Saudi Arabian family, known as 966, will buy 100% of the shares of Smile, after Lord Justice Richard Snowden ruled...
Ugandan fixed and mobile operator Smile Communications has reportedly been offline for several days, with the parent company moving to secure additional funding. The telco’s last post on Twitter from 2 February said it did not have a ‘definite timeline’ for service restoration and there have been no updates since then. TechJaja cites messages from...
For a week, access to Internet service has been more expensive in Uganda at the insistence of the government, which wants to increase its income. In competition with four competitors, Smile Telecom has decided to block its data tariffs. The company that seeks to attract new customers has taken the market on the wrong foot. The mobile...
Smile Telecoms Holdings Limited, a Pan-African telecommunications group with operations in Nigeria, Uganda, Tanzania, and the Democratic Republic of the Congo, has announced that its RP (Restructuring Plan) has been approved and agreed with the lenders. The debt restructuring plan sees an injection in fresh money funding from Smile’s majority shareholder, the Al Nahla, and...
South Africa’s Public Investment Corporation (PIC) and Saudi investors are in talks to avoid a potential liquidation of pan-African operator Smile Telecoms Holdings, reports Bloomberg, citing people familiar with the matter. If PIC, which owns a minority stake and is a creditor to Smile, fails to reach an agreement over an outstanding put option with the...
Strong competition in its various telecoms markets over the past five years, the devaluation of local currencies and the recent global health crisis have plagued the growth plans of the African operator Smile Telecoms. The company is currently playing for its survival. The telecommunications company Smile Telecoms, operating in Nigeria, Tanzania, Uganda and the Democratic Republic...
