Kenya: Airtel Africa and Telkom Under Investigation by the Communications Authority of Kenya

Airtel Africa and Telkom have been placed under scrutiny after allegedly violating the quality of services across their networks. According to Gadgets Africa, The Communications Authority of Kenya (CA) believes both telcos failed to meet the minimum 80% threshold on quality of calls across 33 counties in 2020. “Telkom Kenya scored an average mark of 73%...

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