Vodacom agrees to pay fine over high contract cancellation fees

Vodacom has agreed to pay a R1-million fine imposed on it the National Consumer Tribunal over a disputed 75% contract cancellation fee policy that was found to be in contravention of the Consumer Protection Act (CPA). “Vodacom will comply with [the tribunal’s] determination and plans to continue co-operating with the National Consumer Commission, as has been its practice,...

South Africa: Vodacom will invest $53.2 million in its network in KwaZulu-Natal in 2023/2024

Vodacom has committed to investing R60 billion over five years to improve the coverage and resilience of its network in South Africa. For the current financial year, the company plans to invest approximately R500 million in the Eastern Cape and R570 million in the Western Cape. Telecoms company Vodacom Group announced on Thursday 21 September that...

Vodacom launches ”ENHANCE”

Vodacom is thrilled to introduce “ENHANCE,” a groundbreaking offering that empowers customers to personalize and enrich their contracts. This innovative feature grants customers the autonomy to construct their world of connectivity, entertainment, and gaming, all within a single package. This streamlined value proposition simplifies the customer experience and aims to revolutionize how they engage with...

Joosub meets with the president of Tanzania, Suluhu

Shameel Joosub, CEO of Vodacom Group, met with President Samia Suluhu Hassan of Tanzania during his market visit to the country last week. Discussions centred on Vodacom’s strategic investments in Tanzania, highlighting Vodacom’s dedication to fostering development, innovation, and digital transformation in the region, according to the company. “We thank Her Excellency for affording Mr....

Vodacom Group CEO Affirms Commitment to Lesotho and Discusses Digital Collaboration

Vodacom Group CEO, Shameel Joosub, was on a two-day visit to Lesotho accompanied by Diego Gutierrez A. and Mamello Selamolela Chief International Business and Group Strategy respectively. During the visit, he held engagements with key stakeholders in government, regulatory bodies and business to reaffirm Vodacom’s commitment to Lesotho. He also paid a courtesy call on the Right Honourable the Prime...

Vodacom Group CEO Strengthens Mozambique Relations

The CEO of the Vodacom Group, Shameel Joosub, recently conducted a three-day visit to Mozambique, accompanied by the CEO of International Markets for the Vodacom Group, Diego Gutierrez A., and the CEO of Legal Affairs for the Vodacom Group, Nkateko Nyoka. During the visit, the delegation had the opportunity to interact with various partners of...

Vodacom vows to fight for Maziv deal

The Competition Commission’s decision to seek to block the Maziv deal is “not the end of the process”, Vodacom said. Vodacom said the Competition Commission’s decision to seek to block its acquisition of fibre company Maziv is “not the end of the process”. “Though we are disappointed, it is important to note that the Competition Commission’s recommendation is not the...

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