Ghana: Financial issues force Surfline to shut down data centre, RAN
May 15th 2023
Customers of Ghanaian broadband wireless access (BWA) provider Surfline Communications have been left in limbo after the company shut down its data centre and radio access network (RAN) due to serious financial challenges, GraphicOnline reports, citing the Director General of the National Communications Authority (NCA), Joe Anokye.
‘Surfline actually wrote to us that they shut down their data centre. Prior to that, they informed us that they were shutting down their radio access network because of cost,’ the NCA head explained, adding the regulator was planning to issue a further statement regarding the company’s issues. ‘I think it is a major liquidity issue and I think it’s been very challenging for them,’ he noted.
Meanwhile, a notice on the operator’s website reads: ‘Surfline has in the past few days experienced a total network downtime resulting in service interruption for some of you. Please be assured that Surfline management is working very hard with all external stakeholders to resolve the matter. It goes without saying that the validity of your data bundle will be extended proportionally, once the network is up again.’
According to the latest statistics published by the NCA, Surfline had 35,796 BWA subscriptions at end-December 2022, equivalent to a 25.4% share of the fixed broadband market.
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