Tunisia: 138 projects to accelerate digital transformation between 2025 and 2026
September 18th 2025
Digitizing the administration is one of the Tunisian authorities’ priorities. In 2024, Tunis had already launched “Digital Administrative Services Centers” to facilitate user procedures.
The Tunisian government has planned 138 projects to accelerate the digital modernization of the administration over the period 2025–2026. These initiatives were presented on Tuesday, September 16, during a ministerial council dedicated to monitoring their progress, while the process of fully digitalizing the administration is considered “essential and necessary ,” and not an option.
According to a press release from the presidency, these projects are divided into four main areas. The first, the modernization of administrative services, includes 99 initiatives aimed at developing remote services, strengthening interconnections between administrations, and accelerating the development of information systems. The second, the promotion of the digital economy, encompasses 18 projects dedicated to artificial intelligence, digital training, e-commerce, and support for innovation and entrepreneurship.
The third area, cybersecurity and digital trust, includes 12 projects designed to protect the national cyberspace and strengthen the reliability of digital services. Finally, the fourth area, digital infrastructure development, includes nine projects to expand network coverage and modernize communications infrastructure within the administration.
According to Sarra Zaafrani Zenzri (photo), head of government, this digital transformation is necessary to establish a modern Tunisian administration, based on open data and artificial intelligence, considered a key lever for the national economy. It helps ensure the transparency of transactions, improve the quality of services to citizens and businesses, optimize the efficiency of administrative work, and strengthen Tunisia’s competitiveness at the regional and international levels.
Currently, Tunisia ranks 86th out of 193 countries in the United Nations e-Government Development Index (EGDI). In 2024, the country recorded a score of 0.6935 out of 1, above the African and global averages, but has a lower score of 0.5951 out of 1 on the Online Services Index (OSI), an EGDI indicator that measures the quality, scope, and diversity of online services offered by a government.
In terms of cybersecurity, the International Telecommunication Union (ITU) ranks Tunisia in Tier 3 out of 5, corresponding to countries “demonstrating a basic commitment to cybersecurity through government actions.” According to the organization, the country performs relatively well on technical and regulatory aspects, but needs to step up its efforts in terms of organization, capacity building, and international cooperation.
Looking ahead, the head of government indicated that the state is planning a unified national vision for digital transformation for the period 2026–2030. “This vision will include objectives, priorities, and a timeline for project implementation, within the framework of a user-experience-centered approach to defining priorities, while integrating the principle of reengineering procedures as a necessary prerequisite for any digitalization process ,” the Tunisian presidency specified.
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