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Group Communications Director for Africell, Sam Williams, claimed that Africell Gambia has recently implemented ‘its biggest network footprint expansion in 15 years’ despite the pressures of the COVID-19 pandemic as well as a major fire that destroyed one of its biggest warehouses, reports The Point newspaper. Speaking at the firm’s Gambian head office during an interview...

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Gambia’s telecommunications operator Gamcel risks closing down if the government does not bail it out of the financial challenges it is currently facing. An insider at the company, speaking on condition of anonymity, said Gamcel is already limited in its network coverage and that any additional loss of coverage could necessitate a halt in its...

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Gambian mobile operator Africell has dismissed claims by the Public Utilities Regulatory Authority (PURA) that the watchdog ordered it to refund and compensate customers that were mis-sold an ‘unlimited’ 4G data package, arguing that in fact it had informed PURA of the situation itself. The regulator had issued a notice stating: ‘PURA received numerous complaints from aggrieved...

The Gambia’s Public Utilities Regulatory Authority (PURA) has fined the country’s largest mobile operator Africell GMD5.58 million (USD109,000) for breaching the law by selling SIM cards activated at points of sale to customers without registering their ID details, newspaper Foroyaa reported. PURA explained that it carried out a SIMregistration monitoring exercise for all GSM operators in randomly selected locations across the country,...

The mobile operator Africell has been sanctioned by the Public Utilities Regulatory Authority of Gambia (PURA) for violation of the regulations relating to the identification of subscribers. The company is accused of selling its already activated SIM cards to consumers without identifying them. Africell was thus fined 5 580 000 Dalasis (USD 111 085). That is 30,000...

Gambia Telecommunications Company (Gamtel) has officially launched its fibre-optic National Broadband Network in partnership with China’s Huawei, presenting a new fibre connectivity service range ‘for homes, business and enterprises’ at a launch ceremony held yesterday (26 June 2019). Gamtel is offering ‘G Fiber’ direct fibre broadband services including fibre-to-the-home (FTTH) – and ‘fibre-to-the-office’ (‘FTTO’) using...

Struggling Gambian state-owned mobile operator Gamcel has called for a government financial bailout to avoid the risk of its operations closing down altogether, the Foroyaa newspaper reported. Gamcel’s general manager Elizabeth Johnson told the National Assembly Public Enterprises Committee that the GSM/3G operator needs ‘a state capital injection or help to secure concessionary financing’ to expand,...